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Junior Customer Manager Sales 100% | Lausanne Region

Zebrabox Services SA

Employment type
Full-time
Workload
100%
Location
Lausanne
Company
Zebrabox Services SA, Rue de Sébeillon 3, 1004 Lausanne
First posted
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--- base: meta-keywords: meta-viewport: width=device-width, title: Junior Customer Manager Sales 100% | Lausanne Region --- Junior Customer Manager Sales 100% | Lausanne Region ====================================================== Zebrabox, the Swiss leader in self-storage, currently manages 7000 storage units distributed across 15 sites in Switzerland. We offer individual and self-service storage spaces for rent, from 1 to 50 m², meeting the short or long-term needs of individuals and companies. Our diverse clientele particularly appreciates the simplicity, flexibility, and modernity of our services. In addition to our storage solutions, we offer a range of ancillary services including the supply of packaging material, the rental of utility vehicles, as well as assistance in organizing transport and moving. Your Customer Care mission: As part of this diversified mission within our Front office team, you will play a key role in supporting our customers, from the first contact until customer follow-up; advise our customers by telephone, by e-mail or directly on site and accompany them in the use of our storage spaces. You are also responsible for various administrative tasks, such as the processing of accounts receivable, the management of customer data, the monitoring of access and security systems as well as the reception; respond to the organizational needs of our customers and participate in other activities, such as the sale of packaging material or the organization of moving services with our partners. You thus contribute actively to maintaining our quality standards and the smooth running of our operations; an important part of your activity also consists of welcoming and advising potential customers during the visit of their future storage space. Thanks to your professional and convincing approach, you contribute to offering an excellent customer experience and generating a high conversion rate. Sales: You also play an essential role in the acquisition of new customers. You process requests received via our website, telephone, by e-mail or directly on site and quickly identify the needs of our potential customers. You present our solutions in a convincing manner, advise interested parties in a needs-oriented way and transform requests into contracts. You like working with objectives, have a commercial and entrepreneurial spirit and appreciate measurable sales results. You will be required to take charge of the operational needs of our different sites in French-speaking Switzerland, notably in Bussigny, Neuchâtel and Villeneuve. Your qualifications For this demanding and varied position, you have a few years of experience in sales, customer consulting or Customer Service and have a sharp sense of customer orientation as well as a commercial spirit. You enjoy contact with customers and thrive in advising and acquiring new customers, whether by telephone, by e-mail or in person. You know how to adapt to different types of customers and approach each person with respect, openness and professionalism. Your authentic and convincing personality allows you to quickly establish a relationship of trust and successfully conclude contracts. You are autonomous, organized, reliable and like to take on responsibilities. You do not fear administrative tasks and are comfortable with common IT tools. You appreciate teamwork and like to collaborate with your colleagues in order to achieve common objectives. You are flexible and willing to travel occasionally to the different sites in French-speaking Switzerland. You hold a category B driver's license. You speak French fluently and have a good level of English. German is an asset. Our offer We offer an interesting, varied and empowering activity within a small team and in a dynamic environment. You benefit from short decision-making paths and great autonomy in your function. 100% employment is possible from . Your main place of work is Lausanne. Depending on operational needs, you will be required to travel and support our sites in Bussigny, Neuchâtel and Villeneuve. Zebrabox Services SA * Zebrabox Services SA Eichenstrasse 4a 8808 Pfäffikon SZ * [ ](< >) jpid4ee20c1jm jpit1044jm jpiy26jm

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