Specialized Case Manager

Job Description ##

La Caisse cantonale de chômage determines entitlement to benefits and pays unemployment benefits to all persons registered with a Vaudois ORP. It compensates companies in the event of a reduction in working hours (RHT or technical unemployment) due to economic reasons or because of bad weather. It pays benefits to workers in the event of insolvency (bankruptcy) of the employer.

As part of your function as a specialized case manager, you inform and register insured persons presenting themselves at the counter.
You assume the creation and analysis of files. In this capacity, you determine the entitlement to unemployment benefits.
Finally, you proceed monthly to a new examination of the entitlement conditions, calculate the amount and proceed with the payment of unemployment benefits.

For further information, please consult the job description by clicking here or contact Monsieur Ben Jöhr, head of agency, at 021 316 90 54.

Responsibilities ##

• Inform and register insured persons at the counter and by telephone.
• Create and analyze unemployment files.
• Determine unemployment entitlements, calculate the insured earnings and pay the unemployment benefit.
• Proceed monthly to the examination of the entitlement conditions and to the payment of benefits.

Qualifications ##

• CFC as a commercial employee or an equivalent title.
• Proven professional experience in the administrative field.
• Good knowledge of social insurance and labor law.
• Proficiency in common office tools.
• Ease in contacts, autonomy in work organization, facility with numbers and sense of responsibility.

WHO ARE WE? ##

Within the Direction générale de l-emploi et du marché du travail (DGEM), we support and assist local employment actors.

Ensuring the monitoring of the labor market by protecting workers, preventing undeclared work and ensuring the implementation of the measures accompanying the free movement of persons (ALCP) is part of our missions.

We also accompany job seekers towards sustainable professional integration by offering them advice and measures responding to the needs of the labor market, while guaranteeing them equal treatment. La Caisse cantonale de chômage, which is attached to us, compensates unemployed persons, as well as companies forced to resort to technical unemployment (RHT) for economic reasons or because of bad weather.

For more information, click here to consult our site.

Why join the State of Vaud? ##

L-Etat de Vaud offers a great diversity of jobs and opportunities for evolution. The working conditions follow the themes of equality, inclusion, sustainability and professional ethics in an environment conducive to the reconciliation of professional and private life.

To find out more about our advantages, go to our Etat employeur page.