CUSTOMER SERVICE COLLABORATOR (TECHNICAL) 100% (M/F/D), CDI

Plasta job ref.: Job No. 00002539460

The company is looking for:

Sanitary installer / Sanitary installer
Heating, building technology assistant / Heating, building technology assistant

• Function: CUSTOMER SERVICE COLLABORATOR (TECHNICAL)
• Permanent position (CDI) at 100 %
• Place of work: Châtel Saint-Denis
• Start date: as soon as possible

YOUR PROFILE

• You hold a technical or CVCS training (sanitary installer or heating technician profiles)
• You are recognized for your technical knowledge and your ability to transmit it
• You have interpersonal ease and excellent communication in French (written and careful)
• You benefit from experience within a customer service department, an asset
• You have a good level of German and/or Swiss German, an asset
• You master common IT tools
• You work autonomously and in an organized manner and appreciate teamwork
• You have perfect mastery of stress and are able to work within a demanding environment

YOUR RESPONSIBILITIES

• You process customer requests and orders, transmitted by telephone or in writing
• You manage offers and tenders
• You propose solutions adapted to their projects and advise them
• You coordinate projects with our representatives and our technicians
• You will actively participate in the continuous improvement of the department's processes

WHAT WE OFFER

• Diversified work with flexible hours within a human-sized company
• A pleasant working environment within a stable and healthy family business in a growing sector
• Attractive working conditions with a company restaurant and parking spaces available

Are you the person we are looking for?
Then do not hesitate to send us your complete application file (cover letter, CV, certificates and diplomas) to:
SAMVAZ SA
Human Resources
Pra de Plan 25, 1618 Châtel-St-Denis
Rh@samvaz.ch