Customer Advisor

Ref 2585227 | Date: 14 Oct 2026

Customer Advisor

Work where life happens

Our heart beats for the Swiss gastronomy sector. We are constantly committed to our customers. In our 31 self-service markets, through External Service and delivery, as well as in the digital world. With a varied assortment, attractive private brands, specialized and professional advice, and innovative services. Transgourmet Suisse SA is part of the international Transgourmet group. The company is a leader in delivery and self-service trade in Switzerland and has approximately 2'100 employees, as well as 100'000 customers (restaurants, hotels, canteens, homes and hospitals, as well as retail).

Activity rate

80 - 100%

Contract type

Indefinite

Start date

immediately or by appointment

Mission

• You actively develop your customer portfolio in the gastronomy sector, acquire new customers, and maintain lasting business relationships.
• You analyze customer needs, propose personalized solutions, and develop suitable offers in order to increase turnover and profitability.
• You plan and implement commercial measures to develop your sales sector and achieve the set budgetary objectives.
• You monitor market trends, competition, and customer needs in order to identify new business opportunities.
• You collaborate closely with Key Account Management and the internal services of Transgourmet Suisse to ensure optimal customer follow-up.
• You ensure the updating of customer data in the CRM and ensure compliance with defined business processes.

Required skills and qualities

• You have several years of proven experience in external sales, ideally in the gastronomy sector.
• You have a strong commercial sense, enjoy contact with customers, and are comfortable in prospecting and negotiation.
• You know how to recognize customer needs, arouse their interest, and present suitable solutions convincingly.
• You distinguish yourself by a structured, autonomous, efficient, and goal-oriented way of working.
• You have excellent communication skills and know how to maintain professional relationships with different interlocutors.
• You are proficient in MS Office tools and use CRM systems as well as other internal applications effectively.
• You have excellent command of French, both spoken and written. Knowledge of German is an advantage.
• You hold a category B driver's license and are willing to travel regularly in your sales sector.

What we offer

We offer you a modern and dynamic working environment where you can demonstrate your skills and personality on a daily basis and, thus, contribute your own stone to the building. Let's build our success together. Let's build our future together.

Your contact person

at Transgourmet Suisse SA

Charlotte Lévy
HR Marketing

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