Business Developer - Customer Success

• 25 August 2026
• 80 - 100%
• Indefinite duration
• English (Fluent), French (Native language)
• Chemin du Champ-des-Filles 4, 1228 Plan-les-Ouates
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Join a young and dynamic team active in communication! What does the position offer?

• Long-term position with possibilities for progression and evolution within a growing company
• Direct collaboration with management and a young and dynamic team, exposure to the network of CEOs and HRDs.
• Opportunity to quickly develop your skills, internal training, large-scale client projects.

Who are we?

• Communication company: 123 Next Generation
• Our mission: -Empowering All Generations- Our values: Operational excellence, flexibility, transparency, continuous learning, impact, pragmatism.
• In a few figures: 200+ videos per year, 100+ conferences-training-teambuildings per year, 120+ clients, presence in 5 French-speaking cantons and various industries, a team composed of 6 people.

Where will I work?

• In person at our offices in Plan-Les-Ouates, Chemin du Champ-des-Filles 4, occasional evening availability.

What would my missions be?

• Business development & commercial support: You will participate in commercial development, identification and qualification of prospects, preparation and follow-up of acquisition campaigns, organization of appointments, CRM update, preparation and follow-up of offers, client calls, KPIs, and contribution to client meetings.
• Client relationship & project management: You will follow the client relationship during mandates and intervene at client sites, you will ensure the operational follow-up of projects, planning, coordination, management of deliverables, respect for deadlines, quality control and continuous improvement of processes, client satisfaction.
• Organization & continuous improvement: You will participate in the continuous improvement and updating of our documentation: CRM, reporting, checklists, process documentation, client deliverables, etc.
• Marketing & visibility development: You will contribute to marketing actions: content creation, preparation of communication materials, organization of conferences and events, trade fairs, etc.

What are the expected skills?

Hard Skills:

• 2-5 years of experience in C-level project management, Agency-type projects, Big4 = a plus.
• Exposure to working with CEOs, basics in customer experience, communication.
• Sales and negotiation skills.
• Excellent mastery of deadlines, anticipation, communication with staff-client-partners,
• Agility with digital tools (Excel, Word, Powerpoint, CRM, Claude, ChatGPT, etc.)
• Excellent ability to organize oneself and deliver with precision and discipline, respect for methods and deadlines.
• Excellent writing, emails, preparation and self-review of documents.
• Management of multiple projects in parallel, follow-up and respect for deadlines, email follow-up, KPIs.
• Perfect mastery of French (irreproachable spelling and good oral communication)
• Mastery of English = an asset.

Soft Skills:

• Excellent internal/external communication skills.
• Positive energy, solution-oriented and especially action-oriented, desire to develop one's career.
• Ability to manage a high volume of activities, to prioritize, plan, anticipate and ensure follow-up.
• Knows how to identify limits, ask for support, quantify and inform transparently.
• Agility, flexibility, autonomy.
• Curiosity and continuous learning.
• Loyalty and confidentiality.

My application?

If this job description resonates with your aspirations, we would be delighted to receive your application via the platform. Follow us: LinkedIn 123 Next Generation