IT Support Lvl 1/2 - Apple Environment

You intervene on-site to ensure the support and management of Apple IT equipment.
IT Support Lvl 1/2 - Apple Environment
You intervene on-site to ensure the support and management of Apple IT equipment.
This field role combines technical expertise, mobility, and user interaction in a dynamic environment.
IT Support Lvl 1/2 - Apple Environment
Our client is a recognized player in the management and support of IT infrastructures.
They operate in distributed environments requiring reactivity and quality of service.
Missions
Provide local technical support on different sites
Install and configure Apple equipment (Mac, iPad, peripherals)
Diagnose and resolve hardware and software incidents
Perform preventive and corrective maintenance of workstations
Assist users in the use of IT tools
Manage interventions autonomously in the field
Ensure the follow-up of tickets and interventions
Collaborate with support teams for complex incidents
Guarantee a high level of quality of service
Participate in the deployment of new IT equipment
Candidate Profile
CFC in IT or equivalent training
1 to 2 years of experience in IT support
Good mastery of Apple environments (macOS, iOS)
Apple certification is an asset
Excellent interpersonal skills
Ability to work autonomously
Organization and rigor
Driver's license and mobility required
Ideally residing in the canton of Vaud
Team spirit and adaptability
Conditions and Advantages
Itinerant position with significant autonomy
Apple-oriented technical environment
Varied missions on multi-site infrastructures jpidaaccfecjm jpit0625jm jpiy26jm