Workstation Technician 100 % Fixed-term contract 5 months

As part of a strategically significant project based in Lausanne, we are looking for a Workstation Technician to execute the mass deployment of more than 3'000 workstations (laptops, desktops, and peripherals).

Your main mission will be to ensure the success of this migration and fleet renewal project, from the receipt of equipment to the hand-over to end users, while providing high-quality local support.
You will work in close collaboration with our team of engineers to ensure compliance with project milestones, the conformity of IT masters, and overall user satisfaction.

Your main responsibilities:

Mastering & Preparation: Prepare, master, and configure workstations (Windows 10/11, Microsoft 365 suite, business applications) via automated deployment tools (MDT, SCCM/MECM, Intune).
Physical deployment & logistics: Perform the physical installation of new equipment, network patching, connection installation, and commissioning across different sites.
Local support (Floor-walking): Support users during the handling of their new equipment and quickly resolve post-deployment incidents (N1/N2 Support).
Fleet management & inventory: Ensure the rigorous update of the inventory database (CMDB), management of equipment stocks, and monitoring of the return of the old fleet.
Reporting & monitoring: Regularly report on deployment progress to the project steering committee and report any recurring anomalies.

Profile sought:

Skills & experience
You have initial experience in large-scale workstation deployment and local IT support.
Good mastery of Windows 10/11 environments, Active Directory, Azure AD / Entra ID, Office 365, and mastering/deployment tools (SCCM, Intune, MDT, WDS).
Proven experience in mass deployment projects (several hundred or thousands of workstations) within demanding environments.

Soft Skills

Rigor & organization: Ability to manage large volumes of equipment with method, precision, and respect for established procedures.
Sense of service & interpersonal skills: Excellent interpersonal skills, pedagogy, and patience towards users to guarantee a smooth and positive transition experience.
Team spirit: You enjoy working in a team in the field and know how to demonstrate solidarity to achieve the collective objectives of the project.
Autonomy & reactivity: Analytical capabilities and rapid resolution of unforeseen technical problems in the field.