Administrative Customer Service Manager (M/F)

Your mission

For a client, a prestigious Manufacture Horlogère in La Chaux-de-Fonds, we are looking for an Administrative Customer Service Manager (M/F) with a start date to be agreed upon. Your tasks: Main activities: - Ensure the registration and delivery of RID watches and markets - Ensure the administrative follow-up of repair flows and RID and/or Client requests - Ensure the administrative follow-up of internal subcontractors - Ensure the administrative follow-up of external subcontractors - Master the information systems allowing the management of repairs and stocks via SAP - Ensure customer contact (Cartier Operations and markets) - Follow component orders - Ensure the update of indicators

Your profile

Your profile: - CFC in commercial employment - 2-3 years of experience in a similar position - Team spirit - Rigor - Precision - Autonomy - Able to adapt to the constraint of urgency - Spirit of initiative - Dynamism - Flexibility