Reception & Customer Service Collaborator FR/DE – 100%

Ref 2583732 | Date: 7 Oct 2026

OK JOB SA

Are you comfortable with both reception and administrative management as well as customer follow-up? Do you perfectly master French and German and enjoy dynamic environments?

For one of our clients, a Swiss family business solidly established in the Fribourg region, we are looking for a:

Reception & Customer Service Collaborator FR/DE – 100% (M/F/D)

Your responsibilities:

Welcome visitors and customers in a professional manner
Manage the telephone switchboard as well as the company's general e-mail inbox
Ensure various tasks related to the reception
Provide administrative support to the different departments
Process and ensure the follow-up of offers, tenders and customer orders
Ensure the follow-up of invoicing, credit notes, deposit slips and cash sales
Handle any non-conformities
Respond to customer requests and ensure the follow-up of the different customer service e-mail inboxes Your profile:

CFC as a commercial employee or equivalent training
Several years of experience in a similar function
Excellent mastery of French and German, both spoken and written
Any additional language is an asset
Experience in the construction sector represents an advantage
Very good sense of reception, service and communication
Excellent organizational skills and ability to manage several priorities simultaneously
Very good writing skills
Good mastery of usual IT tools and an ERP
Dynamic, reliable and solution-oriented personality

What we offer you:

A varied function rich in contacts
A dynamic working environment
The opportunity to join a stable and growing Swiss family company
Regular hours promoting a good balance between professional and private life

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