Bilingual FR/GER Banking Customer Advisor

Ref 2584405 | Date: 9 Oct 2026

Albedis Lausanne

ALBEDIS is a leading Swiss recruitment partner, specializing in connecting talent and companies across a wide range of sectors, from support positions to management functions. A member of Interiman Group, ALBEDIS relies on the combined expertise of its partner brands to cover areas such as architecture and real estate, finance, IT, life sciences, legal, or human resources, with a presence throughout Switzerland (Berne, Genève, Lausanne, Zurich).

Bilingual FR/GER Banking Customer Advisor M/F
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Company Description
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Do you benefit from solid experience in the Swiss banking sector and are you comfortable on the phone in both French and German?

Join a dynamic mission centered on customer relations, need detection, and qualified appointment setting.

Job Description
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• Perform outbound calls to existing clients or clients for whom the institution is a secondary bank.
• Present banking services in a professional and convincing manner.
• Identify the needs and interests of clients.
• Create a high-quality first contact and develop the interest of interlocutors.
• Set qualified appointments for banking advisors.
• Ensure rigorous follow-up of exchanges and actions carried out.

Profile Sought
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• Confirmed professional experience in the Swiss banking sector.
• Excellent knowledge of the Swiss banking and pension market.
• Fluent French and German, with excellent oral fluency in both languages.
• Experience in a call center
• Very good sense of contact and customer relations.
• Ability to present services in a clear, professional, and convincing way.

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