CM_Radiology Secretariat Manager

• Organize, coordinate and supervise all administrative activities of the radiology secretariat.
• Supervise the secretariat team, distribute tasks and guarantee continuity of service.
• Develop and manage the team's schedules according to the department's activity.
• Ensure the physical and telephone reception of patients and guarantee professional and personalized care.
• Organize and optimize appointments for the different imaging modalities: MRI, scanner, conventional radiology, mammography, ultrasound and densitometry.
• Coordinate agendas taking into account the availability of radiologists, equipment, examination durations and possible emergencies.
• Verify the administrative completeness of files, medical prescriptions and information necessary for performing examinations.
• Ensure the link with prescribing doctors and their secretariats for examination requests, additional information and transmission of documents.
• Collaborate closely with TRM and radiologists in order to guarantee the fluidity of the daily program.
• Coordinate requests coming from care units, the operating block, the day clinic and other departments of the clinic.
• Supervise the preparation, sending and archiving of reports, images and medical documents.
• Ensure the follow-up of requests for the transmission of images and results to doctors and partner establishments.
• Ensure the follow-up of requests from insurance companies and other administrative partners.
• Manage special situations, urgent requests and first-level patient complaints.
• Ensure compliance with confidentiality, medical secrecy and data protection.
• Train and support new female employees of the secretariat.
• Participate in the improvement of the administrative and organizational processes of the radiology department.
• Actively contribute to the quality of the patient journey and the general smooth running of the radiology department.
• Medical secretary diploma
• Minimum 1 year of experience in the medical field indispensable
• English mandatory
• Perfect mastery of IT tools (Word, Excel, Outlook,…)
• Perfect writing ability and spelling knowledge, medical terminology
• Versatility, organization and autonomy in the execution of tasks
• Dynamism, reactivity, proactivity and speed of execution
• Sense of contact
• Very good stress management and ability to work in a team
• Flexibility
• Excellent presentation
• The opportunity to join a renowned clinic at the forefront of development
• A motivating activity in a pleasant working environment
• A corporate culture focused on excellence and the quality of human relations

We pay great attention to the diversity of the life paths of our employees. Our positions are open to both women and men.

Founded in 1932 and located in the heart of the city of Lausanne, in an exceptional setting facing Lake Geneva and the Alps, the Clinique de Montchoisi has always been one of the most reputable establishments in the canton of Vaud. It brings together the best specialists of national and international renown, particularly in its flagship specialties: ophthalmology, orthopedics, ENT and radiology. The clinic does everything possible to offer excellence in care as well as personalized, unique and warm care in a state-of-the-art technological environment. In 2003, the Clinique de Montchoisi joined Swiss Medical Network, one of the two main Swiss groups of private clinics.