Sales Advisor - Smart Account and Internal Sales

Electro-Matériel SA is the Swiss leader in the field of electrotechnical equipment distribution. With an industry competence center "EM Industrie", lighting "EM Lumière" and photovoltaic and e-mobility "EM Solar" spread across 9 branches, more than 750 qualified employees contribute to the success of our company. We offer an assortment of more than 250'000 articles, specialist advice, a high degree of availability as well as a rapid delivery service to our professional clientele. Electro-Matériel SA is part of the world leader Rexel Group.

Sales Advisor - Smart Account and Internal Sales (100%)
As part of the development of our activity in Romandie, Lausanne branch, we are looking for a
Sales Advisor - Smart Account and Internal Sales (100%)
possessing experience in customer contact. Technical knowledge in the field of electricity would be an asset. Profiles coming from commercial employee training or experience as an electrician are also welcome.

Your main responsibilities

Smart Account
Manage a portfolio of existing clients
Ensure regular follow-up with clients
Develop and retain the customer base
Identify client needs and propose adapted solutions
Maintain a high-quality commercial relationship

Internal Sales
Process customer orders
Respond to requests and inform clients
Manage complaints and ensure their follow-up
Collaborate with the various internal services
Participate in sales development

Your profile
Commercial or technical training, ideally in the field of electricity
Experience in customer contact and/or internal sales
Ease with IT tools
Excellent communication skills, by e-mail and by telephone
Very good command of French, both spoken and written
Knowledge of German constitutes an advantage
Good negotiation skills
Sense of service, autonomy and team spirit
Interest in products and solutions in the electrical field

Our offer
An independent and diversified activity
A mission that is both very autonomous and varied
A convivial working atmosphere and a warm team spirit
Very attractive employment conditions and excellent social benefits
Further training
Possibility to work in home office

Are you interested in this exciting new challenge and do you meet our requirements? Then we look forward to receiving your complete application documents. jpidf5035eejm jpit0936jm jpiy26jm