IT Technician

A Concept SA is a Geneva-based company specializing in Mac and PC IT services, with more than 35 years of expertise serving companies in French-speaking Switzerland.

Join a dynamic, passionate, and committed team, working across several sites in the Geneva region and in French-speaking Switzerland.

Your mission

As an outsourced IT provider, you are the technical contact for a portfolio of SMEs with varied environments (Mac, PC, servers, network).

Concretely, you:

Ensure user support, remotely and at client sites, on heterogeneous macOS and Windows fleets

Supervise system status and handle daily incidents (monitoring, alerting, troubleshooting)

Plan and perform preventive maintenance, updates, and migrations (workstations, servers, services)

Deploy and maintain client infrastructures: servers, network (TCP/IP, Wi-Fi, VLAN), firewalls, and storage

Guarantee the security of systems and data, and raise user awareness regarding best practices

Document your interventions and contribute to the continuous improvement of the managed environments.

Your profile

Prerequisites (essential)

CFC in IT or equivalent training

Minimum 2 years of experience in a similar IT position (support, operations, managed services)

Work certificate from your former employers

Operational mastery of macOS and Windows

Mastery of spoken French

Driver's license and personal vehicle (car or scooter) — regular multi-site travel

Residence in Geneva or immediate vicinity

Technical skills (assets)

Experience in all or part of these technologies is a plus; we provide training for the rest.

Synology (DSM, storage, backup)

Firewall and network (FortiGate an asset)

Wifi

Windows Server and associated services (Active Directory, etc.)

Virtualization (VMware, Proxmox)

Microsoft 365 / Entra ID

Apple fleet management via MDM (Mosyle, Jamf) — a plus

Personal qualities

Sense of customer service and speed of execution

Rigor, commitment, organization, and proactivity

Autonomy in individual work, and a taste for mutual aid and team sharing

Excellent communication

Natural curiosity for technological developments

What we offer you

A modern, pleasant, and calm working environment, with state-of-the-art equipment

A 100% permanent position (CDI), stimulating and varied, within a dynamic, committed, and passionate team

A collaborative spirit, based on mutual aid and sharing skills

The opportunity to develop diverse technical skills, thanks to concrete projects in various fields

Exposure to a large portfolio of clients, with missions involving high technical stakes

Benefits

Improved occupational pension plan (LPP), exceeding legal standards

Interested?

Send us your complete file (CV, cover letter, diplomas, and work certificate) only via the platform — we look forward to discovering your profile.

If you do not hear back from us within one week, it means that your profile does not fully correspond to the position and/or our search.

We sincerely thank you for your application and invite you to stay attentive to our future opportunities.

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