Administrative Assistant on 6-month fixed-term contract 100%

Administrative Assistant on 6-month fixed-term contract 100%

• Take charge of and follow up on customer requests via a ticketing system
• Analyze and transmit requests to operational departments
• Manage incoming and outgoing telephone calls for all mandates in Suisse Romande
• Guarantee telephone availability between 7h30 and 17h30 in collaboration with the team
• Support operational managers in various administrative aspects
• Ensure various administrative tasks inherent to the function
• Support the implementation team if needed
• Replacements within the team
• CFC in commerce and/or training in the administrative field
• Several years of confirmed experience in a similar position in the service sector
• Mastery of French
• Good knowledge of German and/or English
• Mastery of usual IT tools (MS Office)
• Having a sense of priorities, proactive and flexible
• Strong customer orientation and sense of service