Head of IT Department

--- base: meta-keywords: meta-viewport: width=device-width, title: Head of IT Department --- Head of IT Department ======================== Become part of the Valais rescue services at the KWRO! The Kantonale Walliser Rettungsorganisation (KWRO) in Siders is the heart of the Valais rescue services. It provides its services on behalf of the State of Valais and operates the medical emergency call center 144. Your challenge: As part of its activities, the KWRO is looking for a Head of IT, responsible for the availability, security, and future viability of the IT and telecommunications environment in a critical setting of medical emergency care. Your main tasks: * Ensuring the availability, security, and integrity of the IT and telecommunications infrastructure, especially the medical emergency call center 144. * Ensuring business continuity and IT crisis management, including cyber attacks, physical damage, as well as failures of critical locations or suppliers. * Definition and implementation of the IT strategy, governance, and standards in cooperation with the Executive Committee. * Responsibility for IT security, risk management, and data protection, including the function as DPO. * Leading IT projects, further development of systems, and technological innovation, especially evaluation and governance of the use of AI. * Ensuring the quality, governance, and use of the organization's data. * Leadership, development, and organization of a small IT team, with a focus on competence assurance and service continuity. * Management of external service providers, contracts, public tenders, and IT budgets. * Definition, further development, and monitoring of IT processes, quality standards, and performance indicators. * Representing the organization in technical networks and committees of the West Swiss medical emergency call centers. * Active participation in the Executive Committee, especially regarding strategy, risk management, budget, and performance control. * Ensuring availability during major crises and participation in the technical on-call service. Your profile: * Training as an IT engineer or equivalent qualification. * Several years of experience in managing critical IT infrastructures, ideally in the health, security, or emergency sector. * Sound knowledge of IT quality and security standards, especially ITIL / ISO 20000 and ISO 27001. * Training or certification in the field of data protection / DPO (or willingness to complete this training upon starting the position). * Experience in team leadership and project management. * German or French as a native language as well as very good knowledge of the respective other language. Your personal strengths * Pronounced ability to manage crisis situations and make decisions under pressure. * Leadership and ability to lead and motivate a small technical team. * Pronounced negotiation and communication skills, especially when dealing with contracts and suppliers. * Careful and structured way of working as well as a pronounced sense of responsibility and confidentiality. * Very good written expression skills. * Organizational talent as well as the ability to set priorities, plan, and develop concepts. * Independence, initiative, and self-reflection. * Enjoyment of working in a multidisciplinary environment. We offer: * A meaningful task in the heart of the rescue chain, where the reliability of IT systems is of decisive importance. * A demanding and innovative technological environment at the interface of IT, telecommunications, cybersecurity, data, and innovation. * A strategic role with real creative freedom as a member of the Executive Committee. * A great variety of challenges and projects in an environment where crisis management, digital transformation, artificial intelligence, security, and business continuity come together daily. * A human and multidisciplinary environment in which cooperation, personal responsibility, sense of responsibility, and team spirit are crucial to jointly manage tasks with great impact. Workplace: Siders ------------------ Start of position: from July 2027 or by arrangement --------------------------------------------------- Organisation Cantonale Valaisanne des Secours (OCVS) * Organisation Cantonale Valaisanne des Secours (OCVS) Rue Plantzette 53 3960 Sierre * [ ](< >) jpide8d2e76jm jpit0939jm jpiy26jm