Cards Front & Backoffice Specialist

• 17 septembre 2026
• 100%
• Durée indéterminée
• allemand (Courant), français (Courant)
• 1, avenue Gratta-Paille, 1018 Lausanne
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You are at the beginning of your professional career and wish to evolve in a versatile role combining administrative management, customer relations and the use of SAP? Join our team as a Cards Front & Backoffice Specialist!

Responsibilities ##

• Manage daily administrative activities related to fuel cards, including receipt, preparation and follow-up of orders.
• Ensure the management of fuel cards and customer accounts, including their activation and deactivation.
• Ensure the monitoring of transactions, process any anomalies and contribute to the resolution of disputes.
• Ensure customer invoicing and accounts receivable monitoring in accordance with current procedures.
• Be in regular contact with our corporate and private customers and ensure the processing of their requests.
• Enter and update information in SAP as part of the Front & Backoffice activities.
• Collaborate with internal teams to ensure efficient processing of requests and a quality customer experience.
• Participate in the continuous improvement of Front & Backoffice processes and activities.

Qualifications ##

• CFC as a commercial employee or equivalent training.
• First professional experience in an administrative and/or customer service environment, ideally in the energy or services sector.
• Mastery of German and French mandatory. Knowledge of Italian is an asset.
• Good command of IT tools, particularly Excel and SAP.
• You are an organized, rigorous and precise person, with a strong customer orientation.
• You have good communication skills and are comfortable with telephone contact.
• Ability to work independently while enjoying teamwork.
• You are flexible, versatile and enjoy working in a human-sized environment.

Benefits ##

• A stimulating work environment within an international company.
• Opportunities for professional development and continuous training.
• Attractive social benefits.
• A balance between professional and private life thanks to flexible hours.
• A possibility of teleworking.
• Participation in sports contributions

Information for applying ##

If you are motivated to join our team and wish to contribute to the quality of our customer service, we invite you to submit your application today.