Apprenticeship Customer Service Agent (August 2027)

• 07 September 2026
• 100%
• Apprenticeship
• German (Fluent), French (Fluent)
• 1010 Lausanne
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Your mission ##

• Handling requests from our clientele by telephone, in writing, in German and in French
• Communication of relevant and complete information
• Advice on our products and services, paying particular attention to customer satisfaction
• Follow-up of requests in the various systems
• Management of complaints
• Participation in professional training projects

What you bring ##

• Good academic results, attraction to languages and good command of German and French
• Interest in the health and insurance sectors
• Communication skills and customer orientation
• Ability to speak and write in German and French
• Flexibility and stress resistance
• Interest in contact with customers

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1010 Lausanne