External Customer Advisor / External Customer Advisor (Female)

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title: Conseiller clientèle externe / Conseillère clientèle externe
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External Customer Advisor / External Customer Advisor (Female)
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Field sales, varied clients in healthcare and hospitality, complete support: this varied function awaits you. Do you have experience in external sales? Apply!

For our client, a company active in the textile field in Suisse romande, with several sites and nearly 300 employees, we are looking for an External Customer Advisor / an External Customer Advisor (Female), at 80-100%, on an indefinite contract. Hospitals, EMS and hotels, you will become their reference contact.

Your tasks at your new employer

• You regularly visit your existing clients and advise them on the textile range from the catalogue.
• You ensure the follow-up of your clients in a shared software that keeps the history of exchanges: telephone follow-up and processing of complaints.
• You implement the company's products with new clients, with fittings in hospitals or EMS, in connection with production.
• You prospect, prepare offers with the sales department and follow tenders on market platforms.
• You report recurring requests from your clients to the textile department.
• You participate in internal meetings, collaborate with production and carry out the administrative tasks of the sales department.

You offer your new employer

• You have proven experience in external sales.
• You hold a CFC as a commercial employee, in sales or an equivalent title.
• You have experience in textiles or housekeeping (hospitality, hospital, EMS, laundry processing): this is a very big asset, though not required.
• You understand the constraints of textiles, deadlines and quantities: it is not about selling items, but about ensuring a reliable service.
• You have perfect command of French; knowledge of German is an appreciated plus.
• You are comfortable with standard IT tools and hold a driver's license.
• You have interpersonal skills, know how to listen and place the client at the center of your action.
• You are autonomous, organized, rigorous, flexible and discreet, and you take care of your presentation.

You can also benefit from the following advantages

• Support during startup: your first visits are made with a colleague advisor or the customer follow-up manager.
• Basic training in textiles if you do not have experience in this field.
• Service vehicles available
• Opportunities for evolution within the company.
• A varied function, in contact with a clientele from healthcare and hospitality.
• For a person who speaks German, a field of activity that can extend to German-speaking Switzerland.

Have we aroused your interest? Then apply today!

Workplace: Yvonnand.
Contact: Elliot Morisod, e.morisod@ , + ID: 678538

Careerplus SA

• Careerplus SA

Place Coquillon 2
2000 Neuchâtel

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