Telephonist / Receptionist

Ref 2585650 | Date: 15 Oct 2026

Accès Personnel SA

Do you have a sense of welcome, excellent telephone skills, and wish to evolve in a demanding environment where quality of service is essential? We are looking for a Telephonist / Receptionist with excellent interpersonal skills and a sharp sense of confidentiality.

Telephonist / Receptionist (M/F)

Missions

• Ensure the management of incoming and outgoing telephone calls.
• Welcome, inform, and direct interlocutors with professionalism.
• Guarantee an irreproachable welcome experience, in accordance with the establishment's quality standards.
• Transmit information to the relevant departments and ensure the follow-up of requests.
• Perform various administrative tasks related to the reception.
• Ensure the discretion and confidentiality of exchanges.

Profile

• Proven experience in a hotel, luxury, or aviation environment.
• Excellent command of English, minimum C1 level.
• Mastery of other languages is an asset.
• Excellent presentation, sense of service, and interpersonal ease.
• Very good oral communication and perfect mastery of reception codes.
• Organized, discreet, reactive person capable of managing priorities.
• Residence in Switzerland mandatory.

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