Experienced Watchmaker Customer Service

--- base: meta-keywords: meta-viewport: width=device-width, title: Experienced Watchmaker Customer Service --- Experienced Watchmaker Customer Service ================================= Company Description The present and the future of Audemars Piguet are built thanks to the contribution of all our talents. Inspired by the richness of our past, we are enthusiastic about what we will create in the future. Together, we are resolutely future-oriented and in continuous pursuit of excellence in all our professions. If our mission inspires you, come pursue your journey within our family so that we continue to create the extraordinary. Let's write the next chapter of your career together! Job Description Within our Customer Service Workshop and under the responsibility of the Team Leader, you will join a pole dedicated to Heritage pieces, with a particular focus on vintage timepieces, while also taking charge of more contemporary pieces and new releases. You will join a passionate team, driven by the search for excellence and attention to detail. Your role consists of bringing our timepieces back to life, whether they are contemporary or laden with history, while contributing to offering an exceptional experience to our clients. In this context, you will be required to: * Perform the complete repair of recent and vintage watches, intervening on vintage manual, extra-flat, perpetual calendar, equation of time, and split-seconds chronograph movements. * Diagnose the general condition of the watches and analyze their external components in order to provide precise and relevant information intended for our clients. * Guarantee the proper functioning, maintenance, and reliability of your work tools to ensure an irreproachable level of quality. * Actively participate in the continuous improvement processes of the workshop by sharing your ideas and your expertise. * Continually develop your skills through regular training and the exchange of know-how within the team. Qualifications * Holder of a CFC in watchmaking or training deemed equivalent, you benefit from a solid experience of at least 5 to 10 years within a watchmaking Customer Service. * Passionate about old watches, you have a real appetite for vintage and wish to build your professional career around this universe. Ideally, you have concrete experience in the repair or restoration of antique pieces. * You are particularly stimulated by the technical challenge specific to vintage: understanding a piece and its specificities, searching for adapted solutions, and succeeding in restoring it despite the limited, or even non-existent, availability of certain components. * You perfectly master the maintenance and repair of complex movements, from vintage manual, extra-flat, perpetual calendar, equation of time, and split-seconds chronograph, as well as regulating, finishing, and running-in operations. * You possess excellent skills in dial setting, hand setting, and casing, and pay particular attention to the precision of each intervention. * Curious and motivated by continuous learning, you like to develop your skills and deepen your expertise in antique pieces and take on new technical challenges. * Recognized for your rigor, your sense of quality, and your analytical spirit, you know how to effectively identify problems and provide lasting solutions. * Team spirit, sense of service, and passion for the trade complete your profile. Additional Information What we offer: * Coverage of health insurance (basic and complementary) * 5 annual weeks of vacation and 2 additional weeks between Christmas and New Year thanks to the daily accumulation of additional minutes * A contribution to your sporting or cultural activities * The possibility, depending on the function, to work remotely * A company restaurant * An advantageous LPP Un des Audemars Piguet (Marketing) SA * Audemars Piguet (Marketing) SA Route de France 16 1348 Le Brassus * [ ](< >) jpid6e23045jm jpit1042jm jpiy26jm