Bilingual French/Italian LAA Complex Case Manager 80-100%

Ref 2580334 | Date: 22 Sept 2026

Vaudoise Assurances

Bilingual French/Italian LAA Complex Case Manager 80-100% (m/f/x)

A solid and future-oriented employer, Vaudoise is one of the leading insurers in Switzerland. Faithful to its cooperative nature and its values, it encourages the creation of a healthy, inclusive and inspiring work environment, ideal for developing your talent.

In order to strengthen our Personal Insurance Division which offers our clients high-level services in claims management, we are looking for a versatile LAA Complex Case Manager, in charge of the autonomous and proactive management of files in the processing of complex claims in the field of accident insurance (LAA).

The various missions awaiting you:

• Fully manage the files of the assigned portfolio
• Settlement and control of invoices, drafting of decisions, monitoring of annuities
• Collaborate with the different teams of the division in order to efficiently process French-speaking files

What makes you unique:

• Federal certificate in insurance or a title deemed equivalent
• Several years of practical experience in the management of benefits in personal insurance with good technical knowledge
• Very good knowledge of usual IT tools (MS Office)
• Perfect mastery of Italian and French, both spoken and written

If you are also able to work autonomously while enjoying teamwork, are resistant to stress and comfortable in contacts, then you are the person we need!

We offer you:

• A healthy working environment in a mutual company certified "Great Place to Work"
• Multiple social benefits, including flexibility in work organization
• Support in development and training
• Human values centered on the well-being of employees

We look forward to receiving your complete application file digitally (with curriculum vitae, motivation letter, copies of work certificates and diplomas).

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