Central Dispatch Operator with Patrols/Rounds/Intervention at 70% + Bonus - Evolving into Dispatch Head at 90%

• 05 August 2026
• 70 - 90%
• Indefinite duration
• English (Intermediate), French (Native language)
• 22 avenue du Mail, 1205 Genève
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Are you experienced in video surveillance and alarm systems?

Are you very comfortable in a closed IT and technical environment?

Do you appreciate providing services with high added value?

Do you possess a good decision-making spirit and a great sense of responsibility?

Do you wish to take on new challenges in the service of security and work in a demanding setting?

If yes, continue reading and join us!

What you can contribute: ###

• Management and processing of alarms (fire, intrusion, aggression, technical)
• Dispatching of intervention agents or official emergency services
• Responsibility for dispatches outside of operating hours
• Ensuring the processing of shifts starts and ends, security calls, etc.
• Ensuring the monitoring of sensitive vehicles via geolocation
• Processing client calls outside of the management's opening hours
• Management of administrative tasks related to the central station's activity
• Processing emergencies in relation to dispatching
• Assessing and prioritizing actions to be taken in the management of particular situations
• Processing remote openings of client sites
• Management of video surveillance and access control of external buildings
• Control rounds via video surveillance
• Management of the remote activation/deactivation of alarm systems
• Emergency staff planning
• Ensuring operational decision-making for the Geneva management
• Schedule: 4x12 (4 working days from 6am to 6pm followed by 4 rest days x2 rotations, and then 4 night shifts from 6pm to 6am, followed by 4 rest nights x2 rotations)
• Patrol/round/intervention services at 25-30% during the learning of Dispatch Operator
• Progressive decrease of the patrol/round/Intervention activity rate in favor of the Dispatch rate

What you bring: ###

• Honorability without criminal record
• Swiss nationality, Permit C, B with authorized lucrative activity (for more than 2 years if Third-State) or EU/EFTA national
• Category B driving license mandatory for use of service vehicles
• Perfect mastery of spoken and written French and fluent spoken English min. B2
• Mastery of IT tools and usual means of communication (telephone, radio, e-mail, fax, etc.)
• Good writing skills
• Ability to work both autonomously and in a team in a closed space (Alarm and Dispatch center)
• Experience as an operator in an alarm/dispatch center or similar activity, an asset
• Experience in a security lodge and/or in rounds and intervention of at least 6 months are other assets
• Good knowledge of the topography of Geneva, an additional asset
• Emotional resilience and ability to handle difficult situations while maintaining performance
• Ability to manage priorities in exceptional conditions under tight deadlines and sustained flows
• Ease in a technical environment and with the telephone, sense of contact and customer service

What we offer you: ###

• A start date to be agreed upon and workplace in Geneva
• A fixed CDI contract monthly at 70% with salary x 13, evolving to 90%
• A x 13 Security Dispatcher bonus
• Modern professional equipment
• A specific introduction to your new activity
• Development possibilities according to your skills
• The best training in the private security sector

Don't wait any longer and join the Swiss leader in security! ##

Apply here now! ##

Please note that no information will be given by telephone.

Applications by mail, email, or incomplete applications cannot be taken into consideration.