Director of Operations (COO)

• 19 octobre 2026
• 100%
• Indefinite duration
• english (Fluent), french (Native language)
• 1052 Le Mont-sur-Lausanne
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Our partner, a family SME based in Lausanne, specializing in the luxury watchmaking sector (furniture, POS and related trades), is looking for its future Director of Operations.

Your mission ##

Your mission is to ensure the smooth operational functioning of the company, to optimize its processes, and to guarantee the quality, regulatory compliance, traceability, and performance of all activities.

As a member of the Executive Committee, you play a key role in the structuring and management of the organization, ensuring consistency between operational requirements, logistical imperatives, and the company's quality standards.

Your responsibilities ##

In this context, you will notably be required to:

Organization and structuring ###

• Design, structure, and optimize the internal organization and operational processes
• Define and implement procedures and frameworks guaranteeing the efficiency and consistency of operations
• Lead transformation and continuous improvement projects
• Lead the evolution of the ERP and business tools in collaboration with users

Logistics ###

• Supervise and optimize logistical flows, stocks, and storage activities

Document management and compliance ###

• Guarantee the documentary compliance of products
• Supervise the management of item sheets
• Supervise regulatory certificates (EURD, PFAS, etc.)
• Guarantee compliance with documentary requirements

Quality, standards and certifications ###

• Lead current and future ISO certifications
• Guarantee compliance with applicable frameworks
• Organize internal and external audits
• Contribute to the deployment of the company's CSR commitments

Financial and analytical management ###

• Supervise cost accounting and guarantee the reliability of cost data
• Design and manage operational and financial dashboards
• Perform performance analyses and formulate optimization recommendations
• Contribute to budget preparation and the monitoring of financial indicators

Management and direction ###

• Supervise and lead the administrative team
• Actively participate in strategic decisions as a member of the Executive Committee
• Ensure transversality and coordination of cross-functional projects involving several departments of the company

Your profile ##

• Higher education in management, operations management, logistics, industrial engineering or equivalent
• Proven experience in a management or operational responsibility function
• Solid expertise in logistics and supply chain management
• Mastery of material sheets, bills of materials, and production management tools (ERP, etc.)
• Good understanding of financial issues: cost accounting, management control, reporting
• Knowledge of quality standards and experience in certification management
• Assertive leadership and ability to unite multidisciplinary teams
• Rigor, sense of organization, and ability to structure complex processes
• Analytical mindset, results-oriented, and continuous improvement
• Excellent interpersonal skills and ability to work in a cross-functional manner
• Experience in the implementation or management of an ERP
• Experience in documentary or regulatory management
• Knowledge of ISO 9001 standards (14001 is an asset)
• Sensitivity to CSR issues
• Excellent oral and written mastery of French
• Good oral and written mastery of English