IT Support Coordinator

--- base: meta-keywords: meta-viewport: width=device-width, title: IT Support Coordinator (80 to 100%) --- IT Support Coordinator (80 to 100%) ============================================================= ### Introduction Are you passionate about IT, technical support, and do you like planning? Join Nimag Networks S.à , a dynamic and innovative company specializing in IT support for businesses in Suisse Romande. With our own Internet network and a Datacenter based in Lausanne, we are looking for an IT Support Coordinator (80 to 100%) to strengthen our team. ### Responsibilities As an IT Support Coordinator, you will be at the heart of our activity: * Supervise and coordinate the operations of the technical support team. * Plan and supervise projects implemented at client sites * Collaborate with clients to understand their needs and propose adapted solutions * Centralize, formalize, and ensure the application of methodologies and procedures. * Provide level 1 and 2 technical support for our clients with the team * Document procedures and technical solutions. ### Qualifications We are looking for a candidate possessing the following qualifications: * Training in IT (higher education, diploma, or equivalent). * Proven experience in IT technical support. * Excellent communication skills and customer orientation. * Experience in team management and project management * Good knowledge of Windows and MacOS operating systems. * Good command of networks (TCP/IP, VPN, firewall, etc.). * Ability to diagnose and resolve various technical problems. * Perfect mastery of French (oral and written); knowledge of English and/or German is an asset. * Minimum 5 years of professional experience ### Benefits By joining Nimag Networks S. à , you will benefit from: * A stimulating and friendly working environment. * A team with high and multiple talents and skills * Competitive remuneration adapted to your skills and experience. * Flexibility in the organization of your working hours. ### Information to apply This opportunity interests you and you wish to join a company where innovation and dynamics are daily? Apply now by submitting your application (CV and cover letter). Nimag Networks S. à * Nimag Networks S. à Rue de Sébeillon 9B 1004 Lausanne * [ ](< >) jpid25a8ff8jm jpit1145jm jpiy26jm