Client Advisor Horlogerie 100% (m/f/d) - Genève

Discover Bucherer

Throughout the world, Bucherer embodies excellence in the universe of exceptional watches and refined jewelry. Thanks to a unique alliance between tradition, innovation, and artisanal savoir-faire, the Maison has established itself as an essential reference on the market. Present in more than 100 boutiques across the world, we welcome a demanding clientele every day. With passion and an irreproachable sense of welcome, we offer much more than products: a true experience. More than 2,000 committed employees share the same ambition: to transmit their fascination for exceptional pieces and to make every encounter with our clients a privileged moment.

Your role within our house:

• You welcome and advise our demanding Swiss and international clientele during the purchase of brand-name watches, as well as jewelry and precious stones; you offer a premium service.
• You build, develop, and build loyalty with our clientele.
• You are an ambassador of a brand, you analyze and manage quantities and ensure a presentation that enhances the product.
• You manage data using the Salesforce management system; you ensure its quality.
• You take charge of administrative tasks inherent to sales, such as emails, after-sales service management, inventory, transfer, and receipt of goods.
• You ensure an impeccable flow of information between colleagues and actively support them.
• You keep yourself updated on trends and undergo training to stay at the forefront of the key disciplines of your profession.

Your profile:

• You are a passion for horology and you have an affinity for jewelry.
• You have several years of experience in the sale of horological products, in high-end services, or in luxury hospitality.
• You possess a keen sense of service and exemplary customer orientation.
• Ideally, you have completed training as a Retail Sales Manager (CFC) in the field of sales consulting in jewelry/jewellery and horology.
• Your mother tongue is French, you have an excellent command of English, any additional language would be an asset.
• You are comfortable with managing computer systems.
• You stand out through your professional rigor and sense of detail that makes the difference for our clientele.
• You possess a pronounced sense of responsibility, an excellent team spirit, and are flexible.
• Your appearance is neat and professional.

Why join Bucherer?

Because with us, it is about much more than a job: it is passion that makes the difference. Our employees share the same commitment to artisanal excellence, irreproachable service, and a true team spirit. We combine the heritage of Swiss tradition with an international openness, in a working environment where quality, collaboration, and high standards are at the heart of everything we do. At Bucherer, we encourage individual development, cultivate innovation, and offer everyone the opportunity to reveal their potential, together, within a team that inspires and brings people together.

At Bucherer, you particularly benefit from the following advantages:

• 40-hour week
• At least 27 days of leave per year
• Flexible working models, with the possibility of teleworking when the function allows
• Privileged purchase conditions on watches and jewelry
• Particularly advantageous benefits on the occasion of the birth of a child
• Attractive coverage in terms of pension fund and social insurance

We look forward to receiving your application.

Your Human Resources team

Bucherer AG

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