Internal Sales Support Collaborator

Internal Sales Support Collaborator
Introduction
We give homes a future. We do this with products and services that help reduce CO2 emissions from buildings. To do this, we manage data and processes that make properties greener, safer and more comfortable. The basis of our products and services is digital. We ensure that the transition to our sustainable technologies is made easy for everyone. In this way, we enable every person to contribute to climate protection.
We have already deployed more than 48 million connected devices worldwide and are developing solutions for energy-efficient and resilient buildings. We employ more than 6,600 people in 21 countries and our products and services are used in more than 14 million homes and commercial buildings worldwide, for more than 460,000 customers. In 2025, the expanded ista group generated a turnover of 1,287 million euros.
To strengthen our team in Switzerland, we are looking for a motivated and committed Internal Sales Support Collaborator.
What awaits you with us
Do you maintain an overview even in a dynamic daily routine, do you think in a customer-oriented manner and do you wish to actively shape the sales process behind the scenes?
At ista, you occupy a central role within the internal sales support: you manage the entire quotation process in the areas of service provision, new constructions and replacements, you accompany our customers competently in their procedures and you ensure that everything works smoothly in the background. You work closely with the external service as well as with other internal areas and thus contribute directly to the success of our sales regions.
You manage the entire quotation process in the areas of service provision, new constructions and replacements – from the preparation and follow-up of offers to the provision of specific technical information, up to the updating of data in the system.
You establish order confirmations, service contracts and rental contracts, and you maintain the corresponding documents for internal processing.
You ensure the internal follow-up of our customers – property managements, engineering offices, installers and other partners – and you are a reliable contact person for them.
You handle replacement and warranty maintenance lists in a structured manner.
You advise property managements and owners on our solutions and services.
You carefully maintain customer data and documents in the CRM, the FMS (Filemaker System) and SAP.
You handle various tenders in the field of metrology.
You prepare offers based on standard templates.
You provide strategic and administrative support to the competent external service collaborator.
You maintain and update sales templates and documents.
What you bring
Concrete and measurable results in internal sales support or in a comparable customer-oriented function – you work reliably, precisely and with a great sense of responsibility.
A CAP/apprenticeship as a heating or sanitary installer, or a commercial training (CFC), respectively a continuing education in business school or a higher diploma in economics (VSK), ideally with a technical affinity.
A confident command of MS Office as well as ideally experience with SAP, FMS and the CRM.
A pronounced sense of initiative, reliability and autonomy.
An efficient, precise and responsible way of working.
A customer-oriented and entrepreneurial way of thinking and acting.
A technical understanding as well as the ability to familiarize yourself quickly with new subjects.
Very good knowledge of German orally and in writing, proficiency in Swiss German being an asset.
What we offer you
Numerous opportunities and possibilities to actively move things and contribute to them.
A varied, demanding and autonomous activity within an international company.
Attractive employment conditions and long-term development perspectives.
Very good offers for your personal and professional development.
A high-performance and pleasant working environment within a team that aims for success together.
A flexible work organization, adapted to your needs.
Do you not want to just follow processes, but actively shape the sales process?
Then we look forward to meeting you. Apply now online. jpid4051a91jm jpit0937jm jpiy26jm