Workplace Manager

Ref 2583392 | Date: 6 Oct 2026 FHV Informatique La Fédération des Hôpitaux Vaudois informatique ( [FHVi](< >)), is the preferred IT partner of 12 hospitals and regional healthcare establishments in the canton of Vaud. FHVi accompanies them in the many challenges of the digital transformation of the health sector and has as its main missions to plan, design, implement and operate the IT system of its members. These are more than 120 employees at the service of 14,000 users, for a fleet of more than 8,000 workstations distributed over about a hundred geographical sites and across three cantons (VD, VS, FR). The position is addressed indifferently to a woman or a man. For reading convenience, terms are in the masculine only. Workplace Manager Be part of the FHVi adventure! ------------------------------------ ### Your mission As Workplace Manager, you ensure the management of the Workplace team of the Infrastructure, Operations & Support department. You are responsible for the steering, governance and evolution of the entire Workplace environment made available to the users accompanied by FHVi: workstations, mobile terminals, Microsoft 365 environment, endpoint management, applications and associated services. In a multi-site hospital environment operating 24h/24, you guarantee the quality, security, performance and continuity of Workplace services, while steering their modernization and evolution. A manager above all, you supervise a team of specialists and technical experts. You define the orientations and priorities, steer the roadmap and resources and guarantee the achievement of the expected results. Nevertheless, you possess a solid technical culture of Microsoft Workplace environments, allowing you to understand the stakes, evaluate proposed options and challenge your team's experts with credibility, without having the vocation to substitute them in technical implementation. You work in close collaboration with the Department Director, other team leaders, the Service Desk, the CISO, the Identity teams and the IT Management teams. The scope is significant: FHVi accompanies more than 13,000 users and has more than 8,000 workstations distributed over about a hundred sites. ### Your responsibilities Management and development of the team * Ensure the hierarchical management of the Workplace team: activity organization, annual interviews, setting objectives and monitoring their achievement. * Organize and distribute responsibilities within the team according to skills, priorities and the needs of the department. * Accompany and challenge the team experts in their technical orientations and decisions and intervene in support or escalation when the situation requires it. * Develop the autonomy and skills of employees and accompany their progression and their certification paths. * Participate in the recruitment and integration of new employees. * Arbitrate priorities and resource allocation between Run and transformation activities. Workplace Governance, strategy and roadmap * Define and steer, with the Department Director, the Workplace strategy and roadmap. * Define the orientations, standards and governance principles applicable to the Workplace environment. * Steer the choices and evolutions concerning workstations, mobile terminals, Microsoft 365, Endpoint Management and associated services. * Guarantee the consistency and standardization of solutions deployed within the different establishments. * Identify and prioritize necessary evolutions based on user needs, technical and security stakes and budgetary constraints. * Anticipate technological evolutions and propose relevant orientations for FHVi. * Contribute to IT transformation projects having an impact on the Workplace environment. Steering Workplace environments * Guarantee control of the life cycle of workstations and terminals, from their acquisition to their replacement and removal. * Steer the definition and evolution of standards concerning equipment, configurations and workstation images. * Supervise the evolution of Microsoft Endpoint Management solutions: Intune, Autopilot, MECM * Steer the strategy, governance and evolution of MDM/MAM devices in order to guarantee the securing and compliance of terminals, applications and professional data. * Guarantee the control and evolution of the Microsoft 365 environment, notably Exchange Online, Teams, SharePoint Online, OneDrive and Office applications. * Steer the governance of applications, packaging and their distribution. * Guarantee controlled and compliant use of Microsoft licenses and services. * Ensure the industrialization and automation of Workplace activities. * Challenge the technical orientations and proposals of experts and ensure their consistency with the IT architecture and standards. Service quality, security and Run * Guarantee the availability, performance, security and quality of Workplace services. * Ensure control of Run activities and their good articulation with the Service Desk and other technical teams. * Ensure that cybersecurity and compliance requirements are taken into account across the entire scope. * Steer major incidents and recurring problems requiring managerial intervention or arbitration. * Ensure the implementation of sustainable corrective actions. * Define and monitor domain performance indicators. * Steer necessary improvement plans. Budget, suppliers and domain steering * Prepare and monitor the Workplace budget: equipmen