Senior Application Manager - 100%

Joining Assura means evolving in a collaborative, dynamic environment where everyone plays an essential role and contributes to a mission that makes sense. Every day, we put our energy and expertise at the service of our clients, to support them in their health decisions. Want to join us?
Then, nice to meet you!

Within our IT Department - Development and Release, you will join an engaged and expert team, in which you contribute to the reliability, evolution, and modernization of applications and their integrations. What you do on a daily basis

• You ensure the technical and operational responsibility of the applications within your scope. SailPoint Identity Security Cloud (ISC) represents 60% of your activity, in close collaboration with the Product Owner and the identity management team of Information Security, while the remaining 40% is dedicated to a second Microsoft application (Power Platform, Power Automate, Dynamics, SharePoint). You ensure service continuity, performance, and the proper functioning of applications, while contributing to their reliability, evolution, and modernization.
• You take charge of application incidents and errors as second-level support and coordinate, if necessary, third-level interventions. You mobilize internal and external resources involved with the applications, apply IT department standards, and contribute to service quality. You maintain technical documentation, operating procedures, and ensure the sharing of knowledge necessary for service continuity.
• You advise and support users in the use of applications and processes. You perform operational reporting to management, by producing and analyzing key performance indicators related to service quality, processing reliability, incident resolution, and costs. Through your structured and service-oriented approach, you contribute to the continuous improvement of operations and the alignment of application solutions with business needs.

What you bring to the team

• You have higher education in computer science (university, EPF or HES) or equivalent and benefit from at least five years of experience in enterprise application integration and IT development. Accustomed to complex application environments, you know how to meet the technical and organizational requirements of large-scale information systems. Proven experience with SailPoint as well as IAM/IGA processes is indispensable.
• You possess confirmed practical experience with SailPoint Identity Security Cloud (ISC), both for its administration, configuration, and operation as well as application integration. You master the principles of identity and access governance, identity lifecycles, roles, authorizations, and certifications. You know how to configure and diagnose ISC connectors and provisioning flows, as well as with REST APIs, JSON exchanges, and automation.
• You have good knowledge of Microsoft platforms (Power Platform, Power Automate, Dynamics, SharePoint), as well as ITSM solutions, Windows, PowerShell, Microsoft 365, SQL, and Business Intelligence tools. Knowledge of EasyVista, HR Access, or technologies related to the second application is an asset. Equipped with excellent communication skills, a collaborative spirit, and a strong capacity for analysis, you demonstrate autonomy, rigor, and flexibility. A native French speaker, you have good knowledge of English; German is an additional advantage.