Apprenticeship Customer Relations Agent (August 2027) 100%

Apprenticeship Customer Relations Agent (August 2027) 100% #

Lausanne

Your mission ##

• Handling requests from our clientele by telephone, in writing, in German and in French
• Communication of relevant and complete information
• Advice on our products and services, paying particular attention to customer satisfaction
• Follow-up of requests in the different systems
• Management of complaints
• Participation in professional training projects

What you bring ##

• Good school results, attraction to languages and good command of German and French
• Interest in the fields of health and insurance
• Communication skills and customer orientation
• Ability to speak and write in German and French
• Flexibility and stress resistance
• Interest in contact with customers