Banquets and Seminars Coordinator M/F

Hôtel Beaulac – Neuchâtel | Fixed-term contract with possible prospect of permanent contract

Make events shine within an exceptional hotel!

Ideally located on the shores of Lake Neuchâtel, Hôtel Beaulac is among the reference addresses of Neuchâtel hospitality. With its 116 rooms, its Lake Side restaurant, its Waves panoramic restaurant & lounge, perched on the 7th floor, as well as its spaces dedicated to conferences and events, our establishment combines elegance, refinement, and excellence of service, in an exceptional setting conducive to welcoming a demanding business and leisure clientele.

As part of the development of our activities, we wish to welcome a Banquets & Seminars coordinator, combining a passion for hospitality, a keen sense of business, and a true spirit of initiative, ready to take on new challenges and actively contribute to the prestige of our establishment.

Banquets & Seminars Coordinator (M/F) - Fixed-term contract - 100%

A true ambassador of events at Hôtel Beaulac, you are responsible for the commercial development, operational management, and financial performance of the Banquets & Seminars department.

In direct contact with General Management and in close collaboration with the various hotel services, you ensure an irreproachable customer experience, while developing the turnover and profitability of your department.

Your responsibilities:

• Commercial development: develop and deploy the sales strategy for the spaces, prospect for new clients, retain existing clientele, and develop partnerships.
• Sales and negotiation: analyze requests, design personalized offers, negotiate commercial conditions, and ensure the follow-up of proposals until their confirmation.
• Event organization: supervise the preparation and smooth running of seminars, conferences, banquets, weddings, cocktails, and other events.
• Operational coordination: collaborate closely with the different departments, prepare job sheets, organize debriefings, and guarantee an efficient transmission of information.
• Customer experience: personally welcome and accompany clients, anticipate their needs, and manage unforeseen circumstances with reactivity and professionalism.
• Administration and reporting: ensure the issuance and follow-up of service invoicing, ensure the accuracy of invoices, control client payments, and perform the necessary reminders in case of unpaid deadlines, in close collaboration with the financial department. Also contribute to the monitoring of the quantitative and qualitative results of the department.

Your profile:

• Higher education in hospitality or equivalent qualification.
• Proven experience in hospitality, with solid expertise in the management of banquets, seminars, events, and rooms, ideally within a large capacity establishment.
• Excellent mastery of hotel IT tools, notably Opera Cloud and Mirus, indispensable.
• Strong commercial skills in prospecting, negotiation, and client retention.
• Excellent organizational, communication, and coordination skills.
• Mastery of French, English, and German.

Dynamic, organized, and results-oriented, you possess excellent interpersonal skills, a strong commercial sensitivity, and a true culture of service. Flexible and proactive, you know how to anticipate the expectations of a demanding clientele and mobilize your team around a common goal: excellence and performance.

Are you interested in this challenge? You can send us your complete application file to the following email address:

We thank you in advance for the interest shown in our establishment. We will take the necessary time to study your file with the greatest attention. A response will reach you within 3 weeks.

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