Sector Administrative Manager

• 08 September 2026
• 100%
• Indefinite term
• Champs-Courbes 18, 1024 Ecublens VD
• Log in to see the jobup.ch salary estimate

JHD Sàrl is a family business active in the field of cleaning, maintenance, and management of services for buildings and professional sites.

As part of the reorganization and development of our Conciergerie department, we are looking for a 100% Sector Administrative Manager to join our team in Ecublens.

Are you looking for an administrative position that is not limited to managing files behind a screen? Do you appreciate client contact, coordination, organization, and like to find solutions when unforeseen events arise?

We offer you a versatile and empowering role, in which you ensure the follow-up of your own portfolio of buildings while working in close collaboration with your manager, your partner, and our field teams.

Sector Administrative Manager

As a Sector Administrative Manager, you ensure the administrative management and operational follow-up of an assigned portfolio of buildings.

You are one of the main points of contact between our clients and real estate agencies, our operational teams, and the administration.

You follow up on requests concerning your portfolio, coordinate the different interventions, and ensure the smooth flow of information until the requests are resolved.

Your main missions ###

Management and follow-up of your portfolio

• Take charge of requests from clients and agencies and ensure their follow-up
• Coordinate requests related to the different buildings
• Ensure regular communication with clients and the various stakeholders
• Follow up on requests until their resolution and perform necessary reminders
• Keep information and documents relating to the buildings up to date
• Ensure the follow-up of keys, access, codes, and information specific to the different sites
• Prepare communications intended for residents when interventions are planned

Coordination with our field teams

• Daily transmit information and requests to the operational teams
• Create, modify, and ensure the follow-up of work sheets
• Plan and coordinate periodic and one-off interventions
• Update the various schedules
• Ensure the follow-up of intervention reports
• Coordinate urgent or unforeseen requests
• Ensure that teams have the information necessary for the proper execution of their services

Administrative follow-up of services

• Control and process work sheets
• Ensure the administrative follow-up of contractual and one-off services
• Prepare and control the elements necessary for invoicing
• Ensure the filing and traceability of documents
• Keep data up to date in our various management tools

Planning and organization

• Plan the different periodic services related to the buildings
• Prepare and adapt schedules according to client requests
• Coordinate interventions with the teams and various partners
• Anticipate deadlines and ensure necessary reminders

Customer relations

• Be a privileged point of contact for the clients and agencies in your portfolio
• Respond to common requests and ensure their follow-up
• Identify additional needs and transmit them to your manager
• Participate in the administrative follow-up of offers and additional services
• Ensure the maintenance of professional, reactive, and solution-oriented communication

General administration and reception

Reception management is an integral part of our team's functioning and is provided jointly by the two managers.

You also participate in:

• Managing telephone calls and emails
• Welcoming visitors, suppliers, and delivery people
• Receiving and distributing mail
• Receiving goods
• Transmitting information to the various services
• Various administrative tasks necessary for the proper functioning of the department

A partner-based functioning ###

You work alongside a second Sector Administrative Manager holding the same position.

Each is responsible for their own portfolio of buildings, while working in close collaboration to ensure continuity of service and mutual replacement in case of absence.

You also benefit from the support and supervision of the department manager for decisions, particular situations, and files requiring arbitration.