Website & UX Capability Manager

• 29 octobre 2026
• 100%
• Indefinite duration
• GENEVA

Join JTI as a Website & UX Capability Manager in Geneva. Enjoy an inclusive and dynamic environment!

Tasks ##

• Collaborate on the design and optimization of websites.
• Monitor performance and user engagement.
• Develop guidelines and train teams on frontend capabilities.

Skills ##

• University degree and 5 years of experience in digital marketing.
• Proficiency in web performance and analysis tools.
• Understanding of user experience and accessibility principles.

Website & UX Capability Manager

GENEVA, CH, 1202

At JTI, we celebrate differences, and everyone feels they truly belong. 46 000 people around the world are continuously building their unique success story with us. 83 % of employees feel happy working at JTI.

To make a difference with us, all you have to do is bring the best of yourself.

What will your story be? Apply now!

Learn more: jti.com

Website & UX Capability Manager

About the position:

Key responsibilities:

Collaborate on website design and optimization focused on the user journey

Prioritize frontend capability improvements and feature requests according to the company's strategic guidelines and market needs

Ensure alignment with relevant technology teams throughout the development cycle

Validate the quality, usability, and commercial readiness of features before their deployment

Track roadmap delivery and the implementation of agreed frontend initiatives

Be responsible for frontend performance indicators in the markets

Monitor and improve site speed, user experience, and engagement. Identify performance gaps and lead optimization initiatives

Support markets in the adoption of Builder.io and other frontend capabilities

Develop implementation guides, governance frameworks, and training materials

Ensure necessary training is provided

Oversee website operational standards and Design System governance

Support the execution of frontend initiatives and major digital campaigns

Coordinate the investigation and resolution of site, content, and capability-related issues

Monitor recurring issues and drive long-term corrective actions

Requirements:

University degree or equivalent

At least five years of experience in digital marketing or information technology management

Hands-on experience in a digital role in the market or in digital and information technologies

Proficiency in English

Knowledge of frontend platforms, Builder.io, component libraries, Design Systems, and headless architecture

Experience with Core Web Vitals, Lighthouse, Google Analytics, and frontend performance management

Understanding of user experience principles, accessibility standards, and journey optimization

Experience with Figma

Fundamental knowledge of HTML, CSS, and JavaScript

Understanding of application programming interfaces and webhooks

Ability to collaborate effectively with markets, UX teams, technology teams, and external partners

Strong sense of responsibility, consumer orientation, and commitment to continuous improvement

• Responsibility for a website capability roadmap supporting multiple markets
• Opportunities to contribute to scalable, user-friendly, and high-performance consumer experiences
• Cross-functional collaboration with markets, UX specialists, digital marketing functions, and technology teams
• Opportunities to develop market capabilities through governance, documentation, and training
• A role focused on site performance, accessibility, operational excellence, and continuous improvement

Are you ready to join us? Build your success story at JTI. Apply now!

Next steps:

After your application, if you are selected, expect within 1 to 3 weeks after the closing of the offer: a telephone interview with a talent advisor, assessment tests, interviews, an offer. Each step is eliminatory and may vary depending on the type of position.

At JTI, we strive to create a diverse and inclusive work environment. As an equal opportunity employer, we welcome applications from all backgrounds. If you require specific support, alternative formats, or other access requirements, please let us know.